Headshots.com and Capturely often come up together when companies look for a way to get professional headshots for a distributed team.
Both replace the traditional studio shoot with a virtual process, deliver hand-edited photos, and promise consistent, on-brand authentic headshots without asking employees to travel anywhere.
The main differences are pricing, how the photos get taken, the flexibility of when, and how well that process holds up as your headcount grows.
- Capturely is built around live, photographer-guided sessions. An employee books a time slot, connects their phone through Capturely’s web interface, and a photographer directs them through a short remote shoot.
- Headshots.com is built around self-service. Each employee gets clear instructions through a custom guide, takes a photo on their phone whenever it suits them, and receives a hand-edited headshot. For teams that want speed/ease above all, there’s also an AI option that turns any photo into an indistinguishable-from-real headshot in about 30 seconds, ready for hand-editing to brand specs.
That difference shapes everything from how long a company-wide rollout takes, to how much coordination falls on HR or marketing, to what happens when someone isn’t happy with their photo.
This article breaks down those differences category by category so you can decide which service fits what your company needs.
Headshots.com Overview
Headshots.com is a virtual headshot service built for teams of any size, from a handful of people to organizations with thousands of employees. More than 4,500 teams, including JPMorgan, Northwell, and PwC, have used it to get matching, professional headshots for everyone, wherever they work, with no coordinated shoot days.
1. Self-service that scales with your team
Every Headshots.com project starts with a Dashboard built for your company. Employees follow simple instructions, take a photo at home with their phone, and submit it on their own schedule. The whole thing takes about three minutes, from wherever they are. Nobody has to book a slot, wait for a photographer, or find someone to help.
Say your marketing team needs new headshots for 300 employees across four time zones before a website relaunch. With a scheduled-session model, all 300 people have to find and book a live slot that fits within the calendar of the photographer, and anyone who misses theirs has to rebook.
Instead, with Headshots.com, each employee gets a unique link and submits their photo during a lunch break, between meetings or on a weekend. The project moves at your team’s convenience, not a photographer’s.
2. Hand-edited headshots, with an AI option for speed
Headshots.com gives Team Leaders two paths, and the team can use both:
- Hand-edited headshots (standard): Employees submit one phone photo. A retoucher then edits it into a clean, consistent headshot that matches the rest of the team.
- AI Assist (optional): For teams that want faster results, or for employees who struggle to get a usable photo, the AI option turns any random selfie into a professional-grade headshot in 30 seconds. It enhances each person’s photo while keeping their likeness (and wardrobe) intact. A retoucher then finishes the headshot to the same team standard.
Companies can offer whichever option fits their timeline, or let employees choose.
3. Free retouches through the Happiness Guarantee
If an employee isn’t satisfied with their headshot, Headshots.com will retouch it again at no cost as part of its Happiness Guarantee. That removes the risk of paying for a photo nobody wants to use.
4. Credits that never expire
Headshots.com credits don’t expire. Companies can confidently buy in bulk, use credits for current employees now, and save the rest for new hires months or years later.
5. Enterprise-grade security
Headshots.com is SOC 2 Type 2 compliant. IT and procurement teams often require that certification from any vendor that handles employee photos and personal data.
6. Built around how your company works
Large organizations rarely fit a one-size-fits-all process, so Headshots.com doesn’t force one. The team builds custom workflows for enterprise clients, like delivering headshots straight into the systems you already use, naming files to your conventions, or setting up integrations so new hires get a headshot as part of onboarding. Instructions and communications can also be tailored for multilingual teams.
What Real Customers Are Saying About Headshots.com
What Real Customers Are Saying About Headshots.com“Coordinating over 1,500 headshots for our firm across locations and mergers was a challenge. Headshots.com makes it a breeze! They’ve delivered the quality and consistency required for us to earn customer trust and win more business. Highly recommend!”
– Jacque Lickteig, Brand & Creative Manager @ Salas O’Brien
“I continue to be impressed by the culture you’ve created and your team’s willingness to actively problem-solve while we work through this ambitious [35,000 headshots] endeavor. A true partnership. . . and one that I am very grateful for!”
– Chris Lawrence, CMO @ Fairview Health Services
Pricing
$35 to $60 per person, depending on team size, with lower pricing available for teams of 2,500+.
Give every employee a professional headshot without scheduling a single session. Start a free team trial and see the quality for yourself before you commit. Or, request a live demo here.
Capturely Overview
Like Headshots.com, Capturely offers both in-person and virtual headshots. Its virtual product works differently, though. It connects an employee’s smartphone camera to a professional photographer through a secure web interface, and the photographer guides them through a short remote shoot. Photos are then edited and delivered to a cloud gallery.
Key Features
- Photographer-guided virtual sessions: A live photographer directs pose, angle, and lighting in real time during a session of roughly 10 minutes.
- 24-hour delivery: Edited photos are typically delivered within a day of the session.
- Branded backgrounds: Teams can use enhanced or custom backgrounds, including backgrounds featuring a company logo.
- In-person and event options: Beyond virtual sessions, Capturely offers on-site shoots and headshot stations for events and conferences.
Advantages
- Live coaching can help employees who are uncomfortable in front of a camera, especially on small teams.
- Fast 24-hours delivery as standard once a session is complete.
- 3 outputs per person available
Shortcomings
- Every headshot depends on a photographer’s availability, so employees take their photo when the photographer is free, not when it suits them. That works for a small team, but across dozens or hundreds of employees it becomes a project of its own.
- Customers report that sessions often need to be booked about a week in advance, which offsets the 24-hour delivery for larger rollouts.
- Customers who switched cite lack of credit flexibility on expiration
- Edit requests must be submitted within 10 days of delivery.
- Credits expire after one year.
Pricing
$59 to $79 per person, with custom pricing for groups of 250+.
A Side-by-Side Comparison of Headshots.com and Capturely
The biggest difference between the two services is who controls the timing.
Capturely’s model depends on a photographer’s availability. That structure delivers live coaching but creates a bottleneck as team size grows.
Headshots.com puts timing in the employee’s hands. People take their photo whenever it’s convenient, so a 500-person rollout moves about as smoothly as a 5-person one.
Below is a summary of the key differences, followed by a breakdown of each category.
| Capturely | Headshots.com | |
| Session format | Live, photographer-guided remote session | Self-service, partner assisted, in-person, or bulk upload |
| Scheduling | Booking required, often about a week out | None; employees submit whenever convenient |
| AI option | No | Yes, about 30 seconds per headshot |
| Turnaround | 24 hours after session | 3 business days standard, 24-hour available |
| Free retouches | Yes, within 10 days of delivery | Yes, within 30 days through the Happiness Guarantee |
| Credit expiration | 1 year | Never |
| SOC 2 Type 2 | Yes | Yes |
| Price per person | $59 to $79 (custom at 250+) | $35 to $60 (lower at 2,500+) |
Session Format and Scheduling
Capturely requires each employee to book a session with one of its photographers.
Headshots.com gives every employee step-by-step instructions via three 30-second videos. They take the photo themselves, anywhere, on their phone, whenever they have a few minutes.
Takeaway: Capturely’s live coaching can work well for a small team. For larger teams, coordination is usually the hardest part of a company-wide headshot project, and Headshots.com removes it entirely.
Turnaround Time
Capturely delivers photos within 24 hours of a session, but customers report that sessions typically need to be booked about a week ahead. Across a large team, those booking windows stack up.
Headshots.com has a 3-business-day turnaround, with a 24-hour turnaround option. Because employees aren’t waiting on a photographer’s calendar, the full project usually finishes faster, especially at volume. And for employees who won’t take the time to set up a good photo, the AI Assist option turns almost any picture into a usable headshot in 30 seconds, so nobody gets stuck in a cycle of redos and the project gets finished.
This matters especially when onboarding new hires who might need a badge quickly as a pre-requisite to being onsite.
Takeaway: For a company-wide rollout, total project time is a better measure than per-photo delivery speed.
Editing and Retouches
After delivery, Headshots.com offers free edits or a replacement through its Happiness Guarantee if someone isn’t satisfied, with 30 days to submit a request. Capturely also fixes photos customers aren’t happy with, but its terms allow only 10 days to ask.
Takeaway: Headshots.com gives employees three times as long to flag a photo they don’t like, which matters on large rollouts where busy people may not check their headshot right away.
Credits
Capturely credits expire after one year, while Headshots.com credits never expire.
Teams that have switched to Headshots.com tell us they couldn’t extend the expiration date on unused credits from Capturely, causing frustration.
Takeaway: Headshots.com lets companies buy once and keep using credits for new hires, promotions, and refreshes without a deadline.
Security and Compliance
Both Headshots.com and Capturely report SOC 2 Type 2 compliance and have trust centers for documentation inspection.
Takeaway: Security review shouldn’t hold up either vendor, so the choice comes down to process, flexibility, and price.
Price
Capturely costs $59 to $79 per person, with custom pricing for groups of 250+. Headshots.com costs $35 to $60 per person depending on team size, with even lower pricing for enterprise teams of 2,500+.
Takeaway: Headshots.com costs less per person at every tier, and the price difference grows with team size.
Overall Assessment
Capturely is a reasonable choice for small teams that want a photographer coaching each person through their shoot. If you have a handful of employees and flexible calendars, live direction on posture and lighting can be worth the higher price.
Most companies looking for team headshots, though, are trying to cover large groups, and ongoing onboarding, without turning the project into a scheduling exercise. With Headshots.com, employees take their photo whenever it suits them, editors handle the rest, and the Happiness Guarantee covers anyone who wants a second pass.
Add credits that never expire, lower per-person pricing, an AI option for speed/ease, in-person shoots when you need them, and a team that will customize the process around you, and Headshots.com is the stronger fit for growing and enterprise teams.
Choose Headshots.com if…
- You need headshots for dozens, hundreds, or thousands of employees
- Your team is spread across locations and time zones
- You don’t want to coordinate individual photography sessions
- You need a process customized to your systems, languages, or workflows
- You want a 30-day window to request free retouches if someone isn’t happy with their photo
- You want credits you can save for future hires
- You want an AI option for faster, frictionless results
- You want a lower per-person cost, especially for large teams
- You value flexibility and convenience
Choose Capturely if…
- You have a small team and want live coaching from a photographer during each shoot
- Employees can easily schedule a live session during work hours
- You plan to use all your credits within a year
- You want more photos per person (3 vs 1)
- Budget is a lower priority
Get Professional Headshots for Your Whole Team
For companies that want matching, professional headshots without the logistics, the best next step is to try it with your own team.
Start a free team trial and see how Headshots.com works for your team size and timeline.
Or, request a live demo here.
